Frequently asked

The questions people ask before they call.

  • Choose the service you need, complete the payment step, then fill in the booking form with your preferred date and time. You'll receive a written confirmation with your appointment details. No account is required — booking is always guest-based.

  • Yes. Every service except therapeutic massage is available by secure video. Telehealth sessions run the same length as in-person ones, and you can move between formats week to week if that suits your schedule.

  • The first session is an unhurried conversation. Your clinician will ask what brought you here, what you've already tried, and what a good outcome would look like. Nothing is processed before you're ready, and you can pause or redirect at any point.

  • All records are held in a HIPAA-compliant system, and session content is never shared without your written consent. The narrow legal exceptions — imminent risk to yourself or others, or suspected abuse of a minor or vulnerable adult — are explained in full before your first session.

  • Appointments can be rescheduled or cancelled up to 24 hours before the start time at no charge. Later changes are charged at half the session fee, waived in genuine emergencies.

  • We are in-network with several major carriers and provide detailed superbills for out-of-network reimbursement. Contact us with your plan details and we'll confirm your coverage before you book.

Still unsure?

Send us a note and a clinician will reply within one business day. No commitment, no account needed.

Contact the practice